1) What is Merchant One?
2) How is Merchant One different from other shopping cart software?
3) What technology does Merchant One use?
4) Can I sell Internationally?
5) Can I use Merchant One as a standalone website?
6) Is there a demo store or any free trial of Merchant One?
7) Is Merchant One compatible with Firefox or Safari?

1) How much does Merchant One ecommerce solution cost?
2) Are there any setup fee?
3) How do I receive Merchant One after purchase?
4) Do you offer to fix bugs?
5) Do I have to purchase a new version to upgrade?
6) Are there any hidden costs?

1) How do I install Merchant One?
2) I have thousands of products for sale. Do I have to add each product individually?
3) Do I need to know Java or HTML?

1) Does Merchant One offer custom design service?
2) Does Merchant One come with free design templates?

1) Will my category pages or product pages be indexed by search engines?
2) Can my customers track the status of their orders?
3) Do you offer to change the functionality of Merchant One?
4) Are the transactions secure?
5) Can I send newsletters to my customers?
6) How many products can I sell with Merchant One?
7) Is there any limitation of category depth?
8) Is the architecture of Merchant One search engine friendly?
9) Does Merchant One work with Oracle?

1) What is Merchant One?

• Merchant One is a complete all-in-one web based e-commerce solution and shopping cart software which offers a wide range of features straight out of the box.

2) How is Merchant One different from other shopping cart software?

• Merchant One Ecommerce Software is designed to MAXIMIZE your profits by helping you increase revenue and decrease costs. Merchant One’s search engine friendly architecture and integrated marketing, merchandising, and customer service tools help you drive more traffic to your site and thus increase online revenue. The simple and transparent navigation of the Merchant One-powered online store website is 100 percent customer oriented, designed to convert browsers into buyers and keep them coming back time and again.
  Merchant One also decreases your costs with its unique shopping cart features that streamline the fulfillment process. Additionally, the robust reporting feature provides you with detailed information, which is the key to better business decisions.

3) What technology does Merchant One use?

• Merchant One is powered by the cutting edge J2EE Enterprise technology with Spring + Hibernate open framework.

4) Can I sell Internationally?

• Yes! Merchant One supports multiple language and currencies. We’ve integrated Merchant One with most popular international payment gateways.

5) Can I use Merchant One as a standalone website?

• Yes! Merchant One is extremely powerful as a stand-alone site. It enables you to manage every aspect of your website information as well as all product, shipping, payment and checkout information through the one web based admin area.

6) Is there a demo store or any free trial of Merchant One?

• Yes! Please visit our fully functional demo store or request a free trial account to explore more!

7) Is Merchant One compatible with Firefox or Safari?

• Yes! Merchant One complied the W3C XHTML 1.0 standard and works perfectly with IE6, IE7, Firefox and Safari.

1) How much does Merchant One ecommerce solution cost?

• Merchant One ecommerce shopping cart software offers several affordable packages to accommodate businesses of all size. Please view our price plan.

2) Are there any setup fee?

• No! We offer FREE SETUP service in all our packages. Our staff will help deploy Merchant One on your server as soon as you need.

3) How do I receive Merchant One after purchase?

• We help most of our clients deploy Merchant One on their servers. We also provide download links and installation CD of Merchant One posted for our clients.

4) Do you offer to fix bugs?

• Yes! We release patches regularly for bug fixing, performance optimization.

5) Do I have to purchase a new version to upgrade?

• No! As a Merchant One customer, you only need to pay a small fee to upgrade to a newer version.

6) Are there any hidden costs?

• No! What you see from our price plan is what you pay.

1) How do I install Merchant One?

• We offer a graphical installation program for self-installation. Furthermore, we could deploy our product for clients upon request.

2) I have thousands of products for sale. Do I have to add each product individually?

• No! Merchant One’s import/export feature is extremely powerful! All you need to do is to export your data from existing system to CSV files and import them to Merchant One.

3) Do I need to know Java or HTML?

• You don't need any HTML knowledge to use Merchant One. You do not need to understand HTML or other programming languages to build or maintain your store.

1) Does Merchant One offer custom design service?

• Yes! We offer custom design service from logo creation to skin templates customization. Please checkout our graphic design service.

2) Does Merchant One come with free design templates?

• Yes! We offer free design templates with Merchant One.

1) Will my category pages or product pages be indexed by search engines?

• Yes! Merchant One converts all dynamically generated URLs to static ones(Search Engine Friendly URLs), which makes sure search engine spiders crawl through your site without a problem!

2) Can my customers track the status of their orders?

• Yes! Order status can always be tracked from the online website.

3) Do you offer to change the functionality of Merchant One?

• Yes! Please checkout our custom development service.

4) Are the transactions secure?

• Yes. Security is paramount at Merchant One Solutions. Merchant One uses the latest in Secure Socket Layer (SSL) technology during the entire order process and within the Order Management System.

5) Can I send newsletters to my customers?

• Yes! Merchant One supports multiple newsletter-subscriptions which allows customers choose to receive information of their interests.

6) How many products can I sell with Merchant One?

• No. There is absolutely no limit to your store size. Merchant One ecommerce software is integrated all popular databases and is fully capable of handling high traffic sites as well as accommodating hundreds or thousands of products.

7) Is there any limitation of category depth?

• No. Merchant One supports unlimited depth categories.

8) Is the architecture of Merchant One search engine friendly?

• Yes. Merchant One is a completely search engine friendly ecommerce solution. Merchant One has been designed from the ground up so pages in your ecommerce site will achieve optimum visibility in the major search engines. While other online stores are penalized for using dynamic URLs, all Merchant One web pages are friendly to search engine spiders and crawlers. Keywords and meta-tags can be added to all pages in the Merchant One site in a variety of ways for better targeted positioning, and a detailed website map and breadcrumb trails provide more effective indexing. With Merchant One, your site will get the visibility it deserves.

9) Does Merchant One work with Oracle?

• Yes. Merchant One is integrated with MySQL, Oracle 10g and SQL Server 2000 to fit into businesses of all size.